Billing Terms and Conditions

Welcome to hedra.shop, operated by 1011 3RD ST N LLC. These Billing Terms and Conditions govern all payment transactions and billing procedures on our website. By placing an order for our cotton storage baskets, you agree to the billing policies outlined below.

  1. Currency and Pricing All product prices, shipping fees, and financial transactions on our website are strictly listed and processed in United States Dollars (USD). If you are purchasing from Germany or anywhere outside the United States, your local currency will be converted automatically by your credit card issuer or payment gateway provider at their applicable exchange rate.

  2. Accepted Payment Methods To provide a secure and efficient shopping experience, we accept a variety of payment options through Shopify payments. These standard payment methods typically include major credit and debit cards, including Visa, Mastercard, American Express, and Discover. We may also offer secure express checkout services through established digital wallets.

  3. Payment Authorization and Order Processing Your payment method will be charged in full at the time you successfully complete your order on our checkout page. Prior to shipping your cotton storage baskets, we perform security and fraud checks. If your card issuer refuses payment authorization or if our system flags the transaction as high risk, we reserve the right to cancel your order and void the transaction immediately.

  4. Taxes and Duties Applicable sales tax, value-added tax, or customs duties will be calculated and added to your order total at checkout where required by local and international regulations corresponding to shipping destinations in Germany. The exact amount is calculated based on the shipping address provided for your order.

  5. Shipping and Handling Costs We are pleased to provide free standard shipping for all orders shipped to Germany. There are no additional or hidden handling fees added to your bill. The price you see for the cotton storage basket is the final price you will pay, plus any applicable taxes or duties.

  6. Security of Financial Information Your financial security is our priority. We do not store, view, or retain your complete credit card information on our servers. All transaction data is encrypted and securely processed through industry-standard PCI-DSS compliant secure payment gateways provided by Shopify.

  7. Billing Discrepancies and Disputes If you notice any error, unauthorized charge, or discrepancy on your billing statement related to a purchase from our store, please contact us immediately before initiating a chargeback with your bank. We are committed to resolving billing issues quickly and fairly.

  8. Changes to Billing Terms We reserve the right to modify these Billing Terms and Conditions at any time to reflect updates in payment processing methods, legal regulations, or operational changes. Any modifications will become effective immediately upon being published on this page.

  9. Contact Information If you have any questions or require clarification regarding our billing procedures, payments, or invoices, please contact our support team using the details below: Company Name: 1011 3RD ST N LLC Contact Representative: MESSMORE TODD Address: 1011 3RD ST N, JACKSONVILLE BEACH, FL, 32250, United States Email: support@hedra.shop Phone: +1 7632287335 Website: hedra.shop